VI Service Desk 2.1



Publisher Description



VI Service Desk is a comprehensive, cost effective Lotus Notes Help Desk solution that features Asset Management, Knowledge Base, End User Portal, Bulletins, Auto-Escalation, Service Level Agreements and much more. It is designed to provide you with the right tools to help meet your exact workflow requirements. The Service Desk's clean interface and intuitive nature provides end users and analysts/technicians a seamless and efficient working environment regardless of how complex or straightforward your IT business rules may be.
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Our Help Desk features include:
- Automatic Escalation
- Fully Integrated Service Level Agreements
- Dynamic Knowledge Base
- Asset & Inventory Management
- Child Tickets
- Task Assignment
- Custom Client Surveys
- Extensive Reporting and Charting
- Separate End User and Analyst Interface
- Detailed Analyst Time Tracking and Work History
- Notes and Web enabled for remote help desk access
- Easy Install & Extremely Competitive Price Package
- Self Help
- Quick Access


About VI Service Desk

VI Service Desk is a free trial software published in the Helpdesk & Remote PC list of programs, part of Business.

This Helpdesk & Remote PC program is available in English. It was last updated on 19 March, 2024. VI Service Desk is compatible with the following operating systems: Linux, Mac, Other, Unix, Windows, Windows-mobile.

The company that develops VI Service Desk is Velocity Integrations Software, Inc.. The latest version released by its developer is 2.1. This version was rated by 7 users of our site and has an average rating of 4.1.

The download we have available for VI Service Desk has a file size of 3.15 MB. Just click the green Download button above to start the downloading process. The program is listed on our website since 2004-02-05 and was downloaded 336 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded software with your antivirus. Your antivirus may detect the VI Service Desk as malware if the download link is broken.

How to install VI Service Desk on your Windows device:

  • Click on the Download button on our website. This will start the download from the website of the developer.
  • Once the VI Service Desk is downloaded click on it to start the setup process (assuming you are on a desktop computer).
  • When the installation is finished you should be able to see and run the program.



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Click stars to rate this APP!

Users Rating:  
  4.1/5     7
Downloads: 336
Updated At: 2024-03-19
Publisher: Velocity Integrations Software, Inc.
Operating System: Linux, Mac, Other, Unix, Windows, Windows-mobile
License Type: Free Trial